Renaissance Suzhou Hotel offers stylish, contemporary accommodations with select amenities in Suzhou Industrial Park. This 4.5-star luxury hotel features multiple dining options and a full-service business center.
Rooms & Amenities
All 360 individually furnished rooms at Renaissance Suzhou Hotel feature premium bedding, pillow menus, and air conditioning. Guests will find laptop-friendly workspaces, flat-screen TVs, and marble bathrooms with large bathtubs and premium toiletries.
Dining Options
The hotel boasts three on-site restaurants, serving a variety of international and Asian dishes, including Mediterranean cuisine. A bar and coffee shop provide additional dining options for guests.
Leisure & Services
Recreational amenities include a 24-hour fitness center, an indoor salt swimming pool, and a sauna. Guests can also enjoy a full range of spa services and massage treatments.
Business & Location
Renaissance Suzhou Hotel features a multi-functional event area with an audiovisual system, suitable for various business needs. It is located near key transportation links including the subway and offers easy access to local attractions and shopping.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Friendly Staff
Delightful Dining Experience
Undergoing Renovation
Could be Cleaner
8.2/10
Great
Rooms
8.0
Location
8.8
Service
8.9
Dining
7.9
Guest reviews
8.2/10
based on 9 reviews
8.9
8.9/10 based on 70 reviews
Charles
United States of America,
May
2024
8.6/10
My stay at the Renaissance hotel was truly exceptional. The rooms were huge and very comfortable, making it a perfect retreat after a long day of exploring Suzhou. The service, especially from Jessica, Sun, and Janisa, was top-notch, with helpful and friendly staff making sure every need was met. The location, conveniently near the new Suzhou Center, allowed easy access to key attractions and amenities, although cleanliness could have been improved. The dining experience at the main restaurant was a delightful mix of Chinese and Western breakfast options. The facilities were impressive and added to the overall enjoyment of my stay.
Rooms
9.0
The rooms were huge and very comfortable.
Service
8.0
The service provided, especially by Jessica, Sun, and Janisa, was very helpful and friendly.
Location
9.0
The hotel's location near the new Suzhou Center was convenient for exploring Suzhou.
Dining
8.0
The dining experience at the main restaurant offered a great selection of Chinese and Western breakfast options.
Facilities
9.0
The facilities at the hotel were impressive and added to the overall comfort of my stay.
Adrian
United States of America,
January
2024
8.8/10
I had a pleasant stay at the hotel as it offered clean and comfortable rooms with access to the executive lounge. The staff, especially Janisa and Freya, were friendly, welcoming, and quick to assist with any needs. The location, though undergoing renovation, is convenient and close to key attractions. The dining experience was delightful with a wide breakfast selection.
Rooms
9.0
The rooms were very clean and comfortable with access to the executive lounge upstairs.
Service
9.0
The staff, especially Janisa and Freya, were friendly, welcoming, and quick to respond to any requirements.
Location
8.0
The location is good, close to Suzhou City shopping mall and the lake. It is conveniently near the new Suzhou Center.
Dining
9.0
I highly enjoyed going to the Club Lounge for breakfast with a huge selection for all tastes. During happy hours, the dining experience was delightful.
Facilities
9.0
The facilities were excellent, offering a good breakfast environment and home-made products.
Friendly Staff
Undergoing Renovation
William
United States of America,
January
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable, and the staff, especially Freya at the front desk, was warm and welcoming. Access to the executive lounge added a touch of luxury to my experience. The hotel is very clean and comfortable overall, but it was quite warm even though the air con thermometer showed 20 or 22 degrees Celsius.
Rooms
8.0
The rooms were very clean and comfortable, providing a cozy atmosphere.
Service
9.0
The service was exceptional, with staff being hospitable, caring, and professional. The Executive Club services were top-notch, always friendly and responsive.
Location
9.0
The hotel's location made my travel much easier, with good access to restaurants and the old part of town. The proximity to downtown Suzhou and dedicated employees like Annie and Emily from the Executive Club enhanced my experience.
Dining
8.0
The dining experience was beyond my expectations, especially at the executive lounge. The variety can be improved, but overall very good.
Facilities
9.0
The facilities were excellent, with access to a range of services making my stay convenient and enjoyable.
Charles
United States of America,
December
2023
8.4/10
My stay at the hotel was quite pleasant overall. The rooms were what you expect from a Marriott hotel, big, and clean, although they were a bit warm even though the air conditioning thermometer showed lower temperatures. The access to the executive lounge upstairs was a nice touch. The service was excellent, especially the Club Lounge staff who were always friendly, quick to respond, and had a welcoming attitude. The location was convenient, near the Suzhou train station and subway, offering easy access to new downtown areas and historical sites. The dining experience was good overall, with a great selection of Chinese and Western breakfast options, although the executive lounge was a bit overcrowded and noisy. The facilities were well-maintained and offered a comfortable stay.
Rooms
8.0
The rooms were big and clean, typical of a Marriott hotel, but slightly warm despite the air con settings.
Service
9.0
The staff, particularly at the Club Lounge, were excellent - always friendly, helpful, and quick to respond to any needs.
Location
9.0
The hotel's location was convenient for accessing various parts of Suzhou, including new downtown areas and historical sites, being close to the train station and subway.
Dining
7.0
The dining experience offered a good selection of breakfast options with a great view, but the executive lounge was a bit overcrowded and noisy.
Facilities
9.0
The facilities at the hotel were well-maintained, providing a comfortable stay.
Jim
United States of America,
November
2023
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were clean and well-prepared for us, offering a nice city view. However, the lack of air conditioning made the room unbearable at times. The service was top-notch, with staff members going out of their way to ensure we felt at home. The location was perfect for exploring Suzhou, especially the new downtown areas. The dining experience was good with enough choices, though there is room for improvement. The facilities were satisfactory, but nothing extraordinary.
Rooms
7.0
The rooms were clean and nice with a city view, but the lack of air conditioning made it uncomfortable at times.
Service
9.0
The service was very pleasant, friendly, and helpful, making us feel truly welcomed.
Location
9.0
The location was perfect for anyone spending time in Suzhou, close to the city center and with plenty to do around the hotel.
Dining
7.0
The dining options were good with enough choices, but there is room for improvement to elevate the experience further.
Facilities
6.0
The facilities were decent, meeting basic needs but nothing extraordinary.
Drew
United States of America,
October
2023
8.6/10
My stay at the Renaissance in Suzhou was overall pleasant. The rooms were clean, but nothing exceptional. The service was perfect, especially with Freya at the front desk offering a warm and welcoming experience. The location was great, near the city center and Central Park. The dining experience was one of the best among the hotels I have visited, offering a variety of Chinese and Western selections.
Rooms
7.0
The rooms at the Renaissance in Suzhou were clean, but nothing to write home about.
Service
9.0
The staff at the hotel were super nice and attentive, ready to serve you in the best way possible.
Location
10.0
The hotel's location was perfect for anyone spending time in Suzhou, being close to the city center and Central Park.
Dining
9.0
The dining experience at Renaissance Suzhou was exceptional, offering a great variety of Chinese and Western foods.
Facilities
8.0
The hotel provides excellent facilities for a comfortable stay.
Mark
United States of America,
August
2023
8.6/10
My stay at the hotel was delightful! The rooms were lovely and prepared for us upon official check-in, although they could use a bit of updating. The staff, especially Freya at the front desk, were warm, attentive, and genuinely one of the friendliest hotel teams I've encountered. The location was convenient, near the Suzhou Center and just a stone's throw from the park and metro. The dining experience was good with a variety of choices. Overall, a fantastic hotel with just a couple of minor areas for improvement.
Rooms
8.0
The rooms were well-prepared and nice to stay in, but they could benefit from some modernization.
Service
9.0
The service, especially from Freya at the front desk, was exceptional - friendly, attentive, and keen to please.
Location
9.0
The hotel is conveniently located near the new Suzhou Center and offers easy access to the park and metro.
Dining
8.0
Dining at the hotel was enjoyable with good choices available, especially in the Club Lounge.
Facilities
9.0
The facilities at the hotel were top-notch and added to the overall comfort of my stay.
friendly staff
dated rooms
Kenneth
United States of America,
July
2023
7.8/10
I had a comfortable stay at the hotel with some positives and negatives. The rooms provided a good sleep despite feeling a bit warm due to air con issues. The service was friendly and attentive, making me feel really welcomed. The location was convenient, close to shopping areas and new downtown parts of Suzhou. The dining offered a great variety of Chinese and Western foods. The facilities were decent overall with some room for improvement.
Rooms
7.0
The rooms were enabled a good sleep but felt a bit warm despite air con showing lower temperatures. Old style design.
Service
9.0
The staff was fantastic, always with a smile and quick response to any requirements. One of the friendliest hotels I've stayed in.
Location
8.0
The hotel's location is good, close to shopping areas and with easy access to new downtown parts of Suzhou.
Dining
8.0
The dining experience was enjoyable with a great variety of both Chinese and Western dishes.
Facilities
7.0
The hotel facilities were decent, offering services like room service, laundry, and a shuttle service.
Harold
United States of America,
June
2023
8.2/10
My stay at the hotel was simply amazing! The rooms were extremely nice and spacious, offering utmost comfort. The location is excellent with easy access to new downtown areas of Suzhou. The service was top-notch, making me feel truly at home.
Rooms
9.0
The rooms are extremely nice and spacious- the location is excellent.
Service
9.0
The service was outstanding, with hard-working leaders ensuring a welcoming atmosphere.
Location
8.0
The hotel's location is great, particularly for its comfort and accessibility. It's opposite a large park and the staff is very friendly and engaging with visitors.
Dining
7.0
The dining options were fantastic with a huge selection catering to various tastes and nationalities. However, there is room for improvement in certain areas.
Facilities
8.0
The facilities provided were excellent, offering everything I needed for a comfortable stay.
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